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Discounts and Cancellation Policy

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  • Discounts and Cancellation Policy

Discounts and Cancellation Policy

  • Home
  • Discounts and Cancellation Policy

DISCOUNTS AND CANCELLATION POLICIES

At BAM we know that every little help(s), so we like to offer little appreciation to our immediate community.

UNIFORM SERVICES DISCOUNT

We are gladly offering 15% discount on in-home consults to all our Military, Police, Fire & Rescue and EMT families. Please let us know at the time of arranging your consultation.

HCPS EMPLOYEE DISCOUNT

All HCPS employees are eligible for 10% discount on in-home consultations. Please let us know at the time of arranging your consultation.

WIC DISCOUNT

If you are a WIC mom, and sent by one of the local WIC offices, you may be eligible to either reduce rates or free postpartum consultations. Please let us know for your special arrangements.


Our Appointment Cancellation Policy

As mothers and professionals who are working with children, we understand that sometimes plans change.

When you are cancelling your appointment, you must notify the Practice at least 6 hours before your appointment by texting or calling the practice at 240-893-3808. You can also send an email to Moira at MoiraT@babyandmelc.com . We understand that occasionally illness or emergencies occur, and you may not be able to give as much notice in these rare occasions please do you best to notify us as soon as you can. As this allows us to run the clinic efficiently so another family in need may take your appointment if you need to cancel.

You do not have to give a reason for cancellation.

If you miss your appointment and have failed to notify the Practice 6 hours before your appointment you will be charged an administration fee of $25.00. If you cancel the appointment less than 30 minutes to the scheduled appointment time, there will be a fee of $65.00 to compensate the time of our staff. This will be taken from the debit/credit card details you supplied upon booking your appointment.

If you cancelled your appointment more than twice in a row in a short notice basis, we may ask you to make the appointment payments before the actual appointment.

There may be times when appointments are cancelled by Baby and Me Lactation Services if this happens no fee will be charged and we will always give you as much notice as possible of cancellation.